Operations and Maintenance
To ensure that your solar system operates efficiently, we provide our clients with ongoing operations and maintenance (O&M) services. With our centralized platform we can monitor the performance of all of the solar plants that we manage in order to proactively determine if support is needed. This allows us the opportunity to fix unforeseen issues swiftly.
If anything appears out of the ordinary, our technicians will log in remotely to investigate and correct the issue. If on-site intervention is needed, a team will be deployed as quickly as possible. In this way, you will get as the maximum value from your solar solution.
NSE offers three levels of Maintenance packages:
Basic
Monitoring and reporting only. With this package, you will receive regular updates on the performance of your system.
Standard
Basic plus certain planned and unplanned service runs. New Southern Energy will perform regular checks on aspects such as the panels, strings, inverters, and clamps. Our technicians will do on-site walk through’s, assessments, and repair anything that is deteriorating.
Advanced
Standard plus cleaning of solar panels. Cleanliness is directly related to plant performance. Dirty plants produce up to 10% less than what they should & this can exacerbate in Winter months. New Southern Energy’s team will ensure that your panels are kept clean so that performance is optimized.
